Terms of Service

1. Agreement to Terms

By purchasing, accessing, or using any website, CRM, automation, marketing, lead follow-up, missed-call text-back, AI assistant, onboarding, support, or related service provided by AVS Holdings LLC d/b/a UnifiedBizTools ("UnifiedBizTools," "Company," "we," "us," or "our"), you agree to these Terms of Service ("Terms"). If you do not agree, do not purchase or use the Services.

UnifiedBizTools is located at 3400 Cottage Way STE G2 7029, Sacramento, CA. You can reach us at info@unifiedbiztools.com or (213) 887-5775.

2. Description of Services

UnifiedBizTools provides subscription-based business software setup, CRM configuration, website setup, automation, follow-up systems, missed-call text-back, booking tools, reporting, templates, and related managed services for local businesses. Some Services may be delivered through third-party platforms such as GoHighLevel, Stripe, Twilio, Mailgun, Google, hosting providers, AI providers, and other connected tools.

Specific features, onboarding scope, support level, and deliverables depend on the plan, proposal, checkout page, invoice, or written order you accepted.

3. Trials, Subscriptions, and Billing

Recurring billing: Subscriptions renew automatically on a monthly or otherwise stated billing cycle. By submitting payment information, you authorize UnifiedBizTools and its payment processor to charge your payment method for recurring subscription fees, applicable taxes, and authorized add-ons.

Trial offers: If your plan includes a free or delayed-billing trial, you may be asked to provide a valid payment method at signup. Unless you cancel before the trial ends, your subscription will begin automatically and your payment method will be charged at the plan rate shown at checkout or in your written offer.

Lead Rescue Launch trial: If you start the UnifiedBizTools Lead Rescue Launch trial, the setup fee is waived, your card may be collected at signup, and the first subscription charge is scheduled after 30 days unless you cancel before the trial ends. The standard Lead Rescue System rate is $297 per month unless your checkout page, order form, or written offer states a different amount. A $97 per month starter plan may be offered when specifically stated.

No setup fee offers: Promotional offers may waive setup fees. Waived setup fees do not waive monthly subscription fees, usage fees, pass-through costs, or future add-ons unless specifically stated.

Usage and pass-through fees: Certain services may incur usage-based or third-party costs, including phone, SMS, email, AI usage, premium integrations, domains, numbers, or other platform costs. These may be billed separately or passed through as applicable.

Failed payments: If payment fails or an account becomes past due, we may retry the charge, notify you, pause onboarding, suspend services, disable automations, restrict account access, remove connected numbers/domains, or cancel the account until amounts due are paid.

The person starting a trial, signing an order, or accepting checkout terms represents that they are authorized to bind the business or entity receiving the Services.

4. Cancellation, Suspension, and Refunds

You may cancel by emailing info@unifiedbiztools.com or using any cancellation method we make available. If you are on a trial, cancellation must be completed before the trial ends to avoid the first subscription charge.

Unless a checkout page or written agreement states otherwise, subscriptions are non-refundable once charged and access continues through the paid billing period. We do not guarantee refunds for partial months, unused time, completed setup work, purchased assets, usage fees, or third-party charges.

We may suspend or terminate Services immediately for nonpayment, abuse, unlawful use, spam, platform policy violations, chargebacks, security risk, or conduct that may harm our systems, reputation, clients, vendors, or platform partners.

5. Customer Data and Platform Materials

Your business data: You retain ownership of your business name, customer records, contact lists, notes, uploaded content, and other data you provide to us or enter into the platform, subject to your obligations under these Terms and applicable law.

Our platform materials: UnifiedBizTools retains ownership of its software setup, CRM configurations, snapshots, workflow structures, automations, prompts, templates, website designs, documentation, internal processes, implementation methods, and other Company-created materials. During an active subscription, you receive a limited, non-exclusive, non-transferable license to use those materials for your own business operations.

After cancellation: After cancellation, suspension, or termination, we may disable access to Company-owned platform materials and stop operating websites, workflows, automations, numbers, email services, AI assistants, or connected tools. You may request a reasonable export of your customer data within 30 days after cancellation, subject to technical limitations, platform policies, unpaid balances, and legal requirements.

If we manage a HighLevel/GHL sub-account or similar third-party account for you, available data export, account transfer, phone number transfer, domain transfer, workflow access, and configuration access are subject to platform rules, technical limitations, unpaid balances, and our ownership rights in Company-created templates, workflows, snapshots, prompts, and implementation methods.

6. Client Responsibilities and Compliance

You are responsible for:

• Providing accurate business, billing, and contact information.
• Reviewing all website, marketing, AI-generated, SMS, email, and automation content before relying on it.
• Obtaining lawful consent for communications sent to your customers, leads, or contacts.
• Complying with applicable advertising, privacy, telemarketing, SMS, email, industry, and consumer-protection laws.
• Maintaining your own privacy policy, cookie/tracking notices, SMS consent language, and opt-out processes where required.
• Keeping login credentials secure and limiting access to authorized users.
• Ensuring that your products, services, claims, offers, testimonials, and business operations are lawful and accurate.

7. Acceptable Use

You may not use the Services to:

• Send spam, unlawful messages, deceptive marketing, or communications without required consent.
• Upload malware, scrape, attack, overload, or interfere with any platform or connected service.
• Reverse-engineer, copy, resell, sublicense, or redistribute our templates, workflows, snapshots, or configurations.
• Violate GoHighLevel, Stripe, Twilio, Mailgun, Google, carrier, app marketplace, or other third-party platform policies.
• Use the Services for illegal, fraudulent, harmful, or abusive activity.

8. Third-Party Platforms

Many Services depend on third-party platforms that we do not control. Their features, pricing, approval requirements, policies, availability, deliverability, and enforcement decisions may change. We are not responsible for outages, suspensions, delays, denials, message filtering, payment holds, policy enforcement, or data-processing decisions made by third-party providers.

These platforms may include HighLevel/GHL, Stripe or other payment processors, phone and SMS carriers, email providers, Microsoft Clarity, Google, hosting providers, DNS/domain providers, AI providers, and integration providers.

9. AI, Automation, and No Guaranteed Results

AI tools, workflows, lead follow-up systems, websites, funnels, and automations are provided to support business operations. They may produce errors, incomplete information, delays, or unexpected outputs. You are responsible for reviewing outputs and monitoring your account.

We do not guarantee specific leads, revenue, rankings, appointments, approvals, conversion rates, deliverability, or business outcomes.

The Services are not designed for emergency communications, regulated professional advice, medical advice, legal advice, financial advice, or guaranteed lead capture. You remain responsible for monitoring your business and responding to customers.

10. SMS and Email Communications

If you opt in to receive text messages from UnifiedBizTools, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. See our SMS Terms.

If you use the Services to send messages to your own customers, leads, or contacts, you are responsible for consent, message content, opt-out handling, unsubscribe handling, list hygiene, and compliance with applicable SMS, telemarketing, email, carrier, and platform rules.

11. Intellectual Property

UnifiedBizTools, our logos, product names, templates, website designs, workflows, automations, prompts, copy structures, documentation, snapshots, and other Company materials are owned by the Company or its licensors. No ownership rights transfer to you except as expressly stated in writing.

12. Limitation of Liability

To the maximum extent permitted by law, the Company will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, lost goodwill, business interruption, or lost opportunities.

Our total aggregate liability for claims arising from or related to the Services will not exceed the amounts you paid to UnifiedBizTools for the Services during the three (3) months before the event giving rise to the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its owners, employees, contractors, and agents from claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising from your business, your data, your marketing, your communications, your use of the Services, your violation of these Terms, your violation of law, or your violation of third-party rights or platform policies.

14. Client Agreement

Paying clients, trial clients, and managed-service clients may also be subject to our Client SaaS and Managed Services Agreement, an order form, checkout terms, invoice terms, or written proposal. If there is a conflict, the more specific signed or accepted order terms control for that service.

15. Changes to These Terms

We may update these Terms from time to time. Material changes may be communicated by email, website notice, platform notice, invoice language, or checkout language. Continued use of the Services after changes take effect means you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in California unless applicable law requires otherwise.

17. Contact

For questions about these Terms, contact us at: